Terms of Service

Last updated: October 7, 2026

Note: This is a draft pending attorney review. By using palummu you agree to these terms as stated.

1. Acceptance of Terms

By creating an account, accessing, or using palummu ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. If you are using the Service on behalf of a company or organization, you represent that you have authority to bind that entity.

2. Description of Service

palummu is an AI-assisted project planning and collaboration platform. The Service allows users to create projects, generate project plans with AI assistance, assign and track activities, collaborate with team members, and view project reports.

AI-Generated Content. AI-generated project plans, timelines, task breakdowns, and estimates may contain errors, omissions, unrealistic timelines, or unsuitable recommendations. You are solely responsible for reviewing, validating, and approving all AI-generated content before relying on it. palummu makes no warranty as to the accuracy, completeness, or fitness of AI-generated content for any particular purpose.

3. Account Registration

You must provide accurate information, maintain credential confidentiality, and be at least 18 years old. One account per person. Guest accounts are limited to invited projects and cannot create projects or invite others.

4. Subscription Plans

Free: Up to 3 active projects, 5 AI generations per calendar month, no card required.
Enterprise: $120/year, billed annually. Fees are non-refundable except as required by law. We may change pricing with 30 days' notice.

5. Acceptable Use

You agree not to violate laws, upload malicious code, attempt unauthorized access, reverse-engineer the Service, abuse AI generation limits, or resell the Service without permission. Violations may result in suspension or termination.

6. Your Data

You retain all rights to data you input ("Customer Data"). You grant palummu a limited license to store, process, and display it to provide the Service. You may export your data at any time. Upon deletion, data is removed within 30 days except where required by law. You are responsible for your own independent backups.

7. Privacy

Our data practices are described in our Privacy Policy.

8. Intellectual Property

The Service, including design, code, and branding, is owned by palummu. These Terms grant no ownership rights.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100 FOR FREE PLAN USERS. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.

11. Indemnification

You agree to indemnify palummu against claims arising from your use of the Service or violation of these Terms.

12. Termination

You may delete your account anytime. We may suspend or terminate for violations. A 30-day export window is provided for non-violation terminations.

13. Changes to Terms

Material changes will be communicated at least 14 days in advance. Continued use constitutes acceptance.

14. Governing Law

These Terms are governed by Arizona law. Disputes shall be resolved through good-faith negotiation, then binding arbitration in Maricopa County, Arizona. You waive class action rights.

15. Contact

Questions: support@palummu.com